Housing Solutions Service

How we can help

The Housing Solutions Service offers a range of advice and support around re-housing, remaining in your current home, and helping those who may be threatened with homelessness.

Working with a range of partners in South Tyneside, our highly trained advisers can help with housing matters around both social housing and private tenancies including:

• General housing options and application advice
• Advice around Mutual Exchanges
• A dedicated Young Persons Advisor for those aged 16-24
• Advice and guidance on private rentals
• Assistance for people who are homeless or threatened with homelessness
• Support if you are struggling in your current home because of welfare or medical issues
• And much more

The Housing Solutions Service offers telephone support and an appointment service to people more in need of intensive support. To speak to a Housing Options Officer call 0300 123 6633 or via Freephones available at South Shields Town Hall, Jarrow Town Hall and Hebburn Central.

How to contact the Housing Solutions Service Service

• Phone: 0300 123 6633 
• Email: connect2@southtynesidehomes.org.uk
• Post: Housing Solutions Service, Unit 3, Middlefields Industrial Estate, Heddon Way, South Shields, NE34 0NT.