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Community Safety & Tenancy Enforcement Officer

  • Employer
    South Tyneside Homes
    South Shields Town Hall
    Closing date
    Noon on 23 April 2021
    Band 7 - £27,742 to £29,577 per annum
    Strategic group
    South Tyneside Homes
    Office ID

We are looking for an extremely enthusiastic, motivated individual who would like to take on the demanding role of Community Safety and Tenancy Enforcement Officer within the Community Safety and Tenancy Enforcement section of the Housing and Area Management Team.

The role involves investigating complaints of anti-social behaviour and other tenancy breaches and working to resolve them efficiently and effectively - providing local communities and residents with the reassurance they need to feel safe. You will be responsible for supporting and reassuring victims whilst dealing swiftly and assertively with perpetrators of anti social behaviour. The role will involve using the full range of available tools and powers, including the service of legal notices, preparation of case files and attending Court where necessary. You will be required to liaise with internal and external customers, partners and support agencies to resolve cases satisfactorily.

You should have relevant experience, experience of monitoring and achieving targets, a proven track record of improving performance, and most importantly be comfortable working under pressure to tight deadlines. You will also have some experience of working with customers and providing value for money, will be required work with people at all levels and maintain the excellent relationships with our current partners.

If you are ready for this challenge and would like an informal discussion please contact Michelle Cutler, Community Safety and Tenancy Enforcement Manager on (0191) 424 7895.

If you are interested by what you have read and meet our criteria we would welcome an application form from you in the form of a CV and covering statement (no more than 2 A4 sides) detailing your suitability for the post. You must also complete the E&D information form which can be found at the bottom of this page.

This post requires a Disclosure and Barring Service (DBS) to be carried out.

Closing date: noon on Friday 26th April 2021. BT Typetalkers welcome.

Please may we ask you to submit your Application via email to where possible? We apologise but due to the circumstances there may be unavoidable delays in the receipt and processing of posted Applications.

Interviews will take place on a date to be confirmed and where possible will be carried out via the ZOOM platform.

Diversity is about meeting the needs of a broader range of people so that no one is excluded because they have different needs, different expectations, or because they need to access services in different ways.

Please do not hesitate to contact us if you have any specific requirements during the application process.

E& D Form for completion E & D Form38.22KB