Changes to contact centre opening times
From Monday 4 April 2016, the 0300 123 6633 number will be available Monday to Friday from 8am to 6.30pm. We will no longer be taking calls on Saturdays.
Contact centre opening hours
You can contact South Tyneside Homes on 0300 123 6633 from Monday to Friday 8am - 8pm and Saturday 9am - 1pm.
General enquiries can be emailed to email@example.com Please note that this mailbox is not monitored outside of office hours.
Emergency repairs that are an immediate risk to people or property can be reported 24/7 by calling 0300 123 6633.
This 24 hour service is for emergencies only, if the report is found not to be an emergency you may be charged. Please do not report emergency repairs via email.
You can pay your rent online
Rent payments can also be made via our 24 hour automated payment line on 0300 456 0501. Please remember to have your debit card and payment reference number ready when calling.
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