Equality and diversity
We believe that everyone has the right to live in a society free from discrimination, harassment, bullying and prejudice and should be treated fairly and with respect.
We will make sure that everyone is given a fair chance to access our services and employment opportunities. Our aim is for all people to achieve equal outcomes either in the standard of service they receive or in the way they are treated as employees.
We will oppose all forms of discrimination, which cause a person to be treated unjustly including on the grounds of race, ethnic origin or nationality, disability, gender, sexuality, age, income, appearance, faith or religious belief or non-belief and responsibility for dependants.
We aim to gain a detailed understanding of the diverse needs and preferences of all our customers so that we can shape our services to meet their needs.