Paying your rent
We offer a number of ways to make paying your rent as easy possible.
Direct Debit
If you have a bank account this is the easiest way to pay your rent. Payments are debited monthly from your account.
To pay your rent by Direct Debit, please complete the form below and return it to our Income Team.
Direct Debit - application form[pdf - 112kb]
Win £100 of shopping vouchers
If you pay your rent by Direct Debit, you will be entered into our free prize draw every three months to win £100 of shopping vouchers.
Online
E-Services offers a convenient and secure way to pay your rent using a debit card.
Standing order
Simple to set up. A regular payment can be sent by your bank to your rent account. If you pay monthly, it must be in advance.
The Income Team or your Estate Officer will explain how to set up a standing order, provide you the relevant forms and help you fill them in.
Local Housing Offices
You can pay your rent in cash or by cheque to the cashiers at your nearest local housing office. Remember to take your card with you.
Self service payment kiosks are available at the Jarrow office and South Shields Town Hall.
Make cheques and postal orders payable to 'South Tyneside MBC'.
Debit card
Customers who wish to use their debit card to pay their rent can do so at any of our local housing offices or by calling our Housing Services Centre on 0300 123 6633.
By post
You can pay your rent by post if this is easier. Please do not send cash through the post. Make cheques and postal orders payable to 'South Tyneside MBC' and send them to your local housing office.
Please remember to quote your account number. We will send a receipt to you by post.
Deductions from salary or superannuation
For customers who are employees of South Tyneside Council or whose pension is paid by the Council, you simply need a form to request this service.
Direct from the Benefits Agency
If you receive Job Seekers' Allowance, ESA, Income Support or Pension Credits you may be able to pay your rent directly from your benefit. Please contact the Income Team for advice on this method of payment.
Swipecards
We have introduced 'Swipecards' so that you can pay your rent at the Post Office or at any 'Paypoint' outlet.
Telephone
You can make payments using a debit card by calling 0191 4246468 and following the instructions for payment.
This service is available 24 hours a day, 7 days per week.
You may also call our Housing Services Centre on 0300 123 6633 during normal office hours.
Please have your card details ready as well as your 7 digit cashiers reference ready (located on the bottom right hand corner of your swipe card).
