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Tenant Liaison Team

At South Tyneside Homes we have a small Tenant Liaison Team who help ensure that the Decent Homes Work in your home runs as smoothly as possible and they will provide you with all the information required throughout the work.

Our Tenant Liaison Officers will:

  • Visit you before any work starts in your home to inform you of what is happening and to note your choices
  • Be the first point of contact if you have any problems or require any help
  • Make regular visits to your home to ensure that everything is satisfactory

The contractor carrying out the work will also have their own Tenant Liaison Officer who will be on site every day once works start. These Officers will help you with any queries you may have.

Decent Homes Information Pack

If you require a copy of this Information Pack please contact the Tenant Liaison Team.

The South Tyneside Homes Tenant Liaison Team can be contacted on 0191 426 8323 or 426 8324.


Contact your local housing office

You can contact your local housing office by telephone
0191 423 4000 or by fax 0191 423 4000

Out of hours emergencies

You can call us out of hours in an emergency on 0800 694 6900

South Tyneside Homes is registered in England and Wales - Registration Number 05381705
Registered Office: South Shields Town Hall, Westoe Road, South Shields, Tyne and Wear, NE33 2RL
Copyright South Tyneside Homes 2010   A company controlled by South Tyneside Council