Neighbourhood nuisance and anti-social behaviour
What is anti-social behaviour?
Anti-social behaviour means acting in a way that causes, or is likely to cause, alarm, harassment or distress to one or more people. This includes members of your household, neighbours and any visitors to the estate.
Your rights
You have the right to enjoy living in your home. We believe that each tenant has the right to live in an environment free from intimidation and antisocial behaviour. This means that we will investigate any complaints made by or against tenants and will take action that is appropriate to how serious the behaviour is. This is not a guarantee that we will or can take legal action in every case.
Your responsibilities
You are responsible for the behaviour of everyone, including children, living in or visiting your home. You are responsible for them in your home, in shared areas and in the locality of your home.
- Do anything which causes nuisance, annoyance, offence, distress or alarm to other tenants or their family, lodgers or visitors; or
- Damage or threaten to damage any property, fixtures or fittings belonging to us or to our tenants and their families; or
- Use or allow your home to be used for illegal or immoral acts.
If your behaviour causes nuisance or harassment to your neighbours, you will be breaking the conditions of your tenancy agreement and you will risk losing your home. We will also take action against you if nuisance or harassment is caused by members of your household or your visitors.
What should I do if I am experiencing anti-social behaviour?
South Tyneside Homes has a dedicated Tenancy Enforcement Team to deal with low level tenancy enforcement issues. If you are suffering from anti-social behaviour or have a neighbour dispute we can help you.
You can report these problems in various ways:
- Online
By visiting www.southtyneside.info
- In person
At any South Tyneside Homes Office
- By telephone
By calling (0191) 4234000 (8.30am - 5pm Monday to Thursday and 8.30am - 4.30pm Friday ) or
(0191) 455 6111 (Outside Office Hours 5pm - 8.30am Monday to Thursday, 4.30pm Friday to 8.30am Monday)- In writing
- To South Tyneside Homes, Strathmore, 11 Rolling Mill Road, Jarrow, NE32 3DP
- By email
- sthtenancy
@southtynesidehomes.org.uk - By typetalk
- On 18001
Other useful numbers
South Tyneside Homes works closely with the Council’s Anti-Social Behaviour Team, the Police and other agencies to tackle Anti-Social Behaviour in South Tyneside.
Police
Emergency - 999
Non Emergency - 03456043043
South Tyneside Community Wardens
(11am - 10pm) 0191 4203713
Crimestoppers
0800 555111
Domestic Violence
Domestic Violence Team 0191 4247289
South Tyneside Women’s Aid 0191 4548257
Victim Support 0191 477 8395
