Breadcrumbs

How to get involved

Did you know that you can have your say on how we do things at South Tyneside Homes?

As North East Regional Involvement Champions, we are committed to putting you at the centre of every decision we make. We want as many of you as possible to get involved and tell us what you think of the services we provide and how we provide them. By getting involved you can make a real difference.

Why be involved?

Getting involved means that you can take part in local decisions about how your estate is run. You can have an input into wider changes that affect all tenants and you can help create a better sense of community in the street where you live.

We know that everyone has different priorities and views and that some of you will have more time than others. However, whether you have an hour to spare or want to get more fully involved, there is a way for you all to have your say.

Ways of being involved

There are a number of ways you can tell us what you think. Whatever time you have, there’s a way for you to get involved that suits you.
You can either be involved formally or informally.

Formal Involvement could include you:

  • Being a member of our board
  • Joining a Service Improvement Group

More about Formal Involvement

Informal Involvement is quicker and more flexible, and could include you:

  • Joining a panel
  • Taking part in Estate Walkabouts
  • Completing feedback forms and questionnaire

More about Informal Involvement

For more information on ways you can get involved, contact Angela, Norman or Mo in our Involvement Team on  (0191) 426 8410 or email  involvement@southtynesidehomes.org.uk.

Tenant Services Authority

From April 2010 we will be regulated by the Tenant Services
Authority (TSA). They will help us to continue to improve our homes and services for you.

More on the Tenant Services Authority


Contact your local housing office

You can contact your local housing office by telephone
0191 423 4000 or by fax 0191 423 4000

Out of hours emergencies

You can call us out of hours in an emergency on 0800 694 6900

South Tyneside Homes is registered in England and Wales - Registration Number 05381705
Registered Office: South Shields Town Hall, Westoe Road, South Shields, Tyne and Wear, NE33 2RL
Copyright South Tyneside Homes 2010   A company controlled by South Tyneside Council