This information can be made available in a range of languages and alternative formats such as electronic copies (for example e-mail), or in large print, Braille or audiotape. Please contact the Communications Team on
(0191) 4268370.
More on language and translation
Our Language Statement
Money matters
Rent
southtyneside.info - e-services
Did you know you can pay your rent online?
We use the rent you pay to provide housing services such as repairs and maintenance, home improvements, grounds maintenance and housing management. Therefore, it’s really important that everyone pays their rent and that it is paid on time so that we can provide you with the best possible housing service.
How much do I pay?
- including: when your rent is due and ‘rent free weeks’
Paying your rent
- Different payment methods
Difficulties paying your rent
- What to do if you find yourself in arrears
- How we can help
-Other agencies who may be able to help
Housing benefit and other benefits
To find out if you are entitled to Housing and Council Tax Benefit you will need to complete the relevant form. You can pick up a claim form from your local Housing Offices. Our staff will help you to complete your claim form in order to avoid delays which would result in arrears.
Please note that it is your responsibility to get a claim registered with the Housing Benefit Department. Any delay may result in a period where full rent is payable.
> More on Housing and Council Tax Benefit from South Tyneside Council.
> Contact South Tyneside Councils Benefits team
Home loss payments
By law, some tenants are entitled to claim compensation for the loss of their home in certain circumstances.
> More on Home loss
