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Planned maintenance and improvements

Each year we carry out a number of planned repairs through our planned maintenance programme.

These could be:

  • Planned programmes for decorating the outside of your home
  • Improvement schemes aimed to bring your home up to Decent Homes Standard

Your local housing office will be able to tell you what we plan to do to improve your home.

Our planned maintenance programmes are developed using a combination of consultation with tenants’ and residents’ associations and Community Area Forums and from our staff, local knowledge and from seeking the advice of professional consultants. You can influence what is included in the planned maintenance schemes by attending your local tenants’ and residents’ association or by completing questionnaires when we send them to you.


Contact your local housing office

You can contact your local housing office by telephone
0191 423 4000 or by fax 0191 423 4000

Out of hours emergencies

You can call us out of hours in an emergency on 0800 694 6900

South Tyneside Homes is registered in England and Wales - Registration Number 05381705
Registered Office: South Shields Town Hall, Westoe Road, South Shields, Tyne and Wear, NE33 2RL
Copyright South Tyneside Homes 2010   A company controlled by South Tyneside Council