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Report a repair

Coronavirus (COVID-19) update

We are currently only able to attend emergency repairs, because we are operating with fewer staff.

All other repairs have been cancelled.

We will update this webpage and facebook when we have information on when we will return to our full repair service. 

We are still carrying out gas servicing.

Report an emergency repair

To report an emergency repair, call 0300 123 6633 (24 hours a day).

An emergency repair is an issue that could cause danger to life or property if not attended to immediately. Read more about types of repairs.

Please do not call outside of normal opening hours (Monday to Friday from 8am to 6.30pm) unless it is a genuine emergency. You may be charged if it is not an emergency.  

Make sure you are in for your appointment. If you are not available when we attend the emergency repair, we may need to force access, and additional costs may be charged.