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Anti-social behaviour

Anti-social behaviour means acting in a way that causes, or is likely to cause, alarm, harassment or distress to one or more people. This includes members of your household, neighbours and any visitors to the estate.

Examples of anti-social behaviour include:

  • Abusive or threatening behaviour
  • Vandalism and damage to property
  • Drugs/substance misuse/drug dealing
  • Alcohol related incidents
  • Domestic abuse
  • Physical violence

Report anti-social behaviour


Report anti-social behaviour online


or:

  • in person at any South Tyneside Homes office
  • call the Anti-Social Behaviour Unit on 0191 424 7999 (9am - 5pm, Monday to Thursday and 9am - 4.30pm on Friday)
  • in writing to Anti-Social Behaviour Unit, South Tyneside Homes, Town Hall and Civic Offices, Westoe Road, South Shields, NE33 2RL
  • email ASB@southtynesidehomes.org.uk
  • typetalk on 18001
  • text - text ASB followed by your message to 07786 200 802

Useful numbers and websites

Police

Crimestoppers

Domestic Violence

 

Victims of anti-social behaviour

The Council has a Victims' Champion dedicated to providing help and support to victims of anti-social behaviour.

The Victims' Champion can offer support to all victims of anti-social behaviour, particularly repeat or vulnerable victims.

When dealing with reports of anti-social behaviour, South Tyneside Homes' Anti-social Behaviour Unit will consider your individual support needs. This could include a referral to the Council's Victims' Champion.

For more information, or if you are a victim of anti-social behaviour please see Victims' Champion or call 0191 424 6508 to speak in confidence.

Dealing with your complaint

We will:

  • respond to your complaint within published timescales
    • We will acknowledge 'category A' incidents, which include race or other hate crime, threats or actual violence or domestic violence within 1 working day and interview within 3 working days
    • We will acknowledge 'category B' incidents, which include neighbour disputes and criminal behaviour within 2 working days and interview or visit within 5 working days
    • We will acknowledge 'category C' incidents, which include low level neighbourhood disputes, noise nuisance and anti-social behaviour within 3 working days and interview or visit with 6 working days
  • take effective and prompt action against those who are the perpetrators of anti social behaviour
  • provide support for victims and encourage them to report all incidents to appropriate organisations, and where appropriate make referrals to mediation services
  • let you know the action we have taken and keep you informed of progress
  • tell you about any action we have taken to deal with the problem, or tell you why we are not able to take action

Working with our partners, we will use a range of tools and powers to reduce anti-social behaviour, including educational, support and preventative measures, depending on the severity of a given case, legal action may be pursued through the Courts.

For more information see South Tyneside Council: Anti-social behaviour.