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Empty homes repairs

When a property becomes empty we aim to carry out any repairs as soon as possible. Following a clearance, repair survey, periodic test and capping gas supply the property will be categorised for repair.

  • category 1 - minor or no repairs - 7 calendar days
  • category 2 - a number of routine repairs e.g. new internal doors, minor plastering - 14 calendar days
  • category 3 - extensive plastering, door renewals, woodwork repairs and/or one element of decent homes work i.e. kitchen or bathroom - 21 calendar days
  • category 4 - structural repairs i.e. damp proof course, woodworm treatment, floor heave, two or more elements of decent homes work - 56 calendar days

The following works will be completed within five calendar days of receipt of keys:

  • lock change
  • key safe installed
  • property cleared
  • asbestos survey
  • electrical periodic test
  • gas capped off
  • repair survey completed
  • energy performance survey completed

New tenants will sign a lettable standard checklist at the offer viewing.