The measures we have put in place will be explained to you and must be adhered to at all times. Failure to do so may result in an offer of accommodation being withdrawn.
We appreciate that some customers may be anxious about moving and no one will be put under pressure to move. Where you are unable to move we will be happy to withdraw an offer of accommodation and support you to move when you are ready to do so.
We will discuss your health, levels of vulnerability and what arrangements you have in place to help you move before going ahead with a move.
If you are showing symptoms of coronavirus or self-isolating we will avoid moving you. We appreciate that there may be exceptions to this. For example, for reasons of safety. In these scenarios we will seek appropriate guidance about infection control before taking action from Public Health.
Moving home can be a stressful time.
This information should help you to think about whether moving is the right option for you, and help you to avoid any last minute unexpected costs.
If you are having issues within your home, your landlord may be able to help you.
Things to think about before moving
Is it practical and affordable to move? Think about removals costs or if you could rent a van yourself.
What are your moving options? Find out whether Mutual Exchange, social housing or a private let property through an estate agent is available to you.
Make sure your rent account is clear. Owing money on your rent could stop you from being able to move.
Leave your home clean and tidy and repair any damage. This could avoid you losing out on the offer of another home, paying charges after you leave or losing your deposit.
Do you have a bank account set up? Many housing providers will require an upfront payment and rent to be paid by Direct Debit.
Are you prepared to move quickly? Sometimes you could be expected to pack and move within a very short space of time.
Will you be eligible for Housing Benefit or Universal Credit? Contact us on 0300 123 6633 for help and advice with benefits.
Have you checked the local GPs and schools in the area you are looking?
What about transport links in the area?
Calculate your moving costs
The initial rent payment or bond payment
Repaying any owed rent at your current property
Removals or van hire
Boxes and packing materials
Final energy bills at the property you are leaving
Decorating and flooring
New or additional furniture
Moving your TV and broadband package
Calculate bills at your new property
The first step to working out if a property is affordable to you is to make sure you are on the correct income. Are you receiving what you are entitled to?
Once you know what your monthly income is, make a note of the things that you will have to pay out for:
Internet and TV
After you have moved
Once you have moved, think about who needs to know your new address, such as: