Our vision, values and strategic objectives


  1. Overview
  2. Our vision
  3. Our values
  4. Our strategic objectives


South Tyneside Homes manages estates and Council housing stock on behalf of South Tyneside Council. 

To do this effectively, we have agreed values and objectives with our partners and customers.

Our vision

Providing excellent services and quality homes where customers feel safe and supported.

Our values

  • Supportive
  • With integrity
  • Inclusive
  • Team player
  • Ethical
  • Customer focused

Our strategic objectives

  • Delivering great customer service
  • Employer of choice, efficient and well governed
  • Engaging with customers to improve services and influence decisions
  • Sustaining tenancies and neighbourhoods
  • Providing quality homes

For more information see South Tyneside Homes Corporate Plan.